Monitor your brand. Respond in seconds.
Mofang Overseas is a web-based brand mention monitoring and customer engagement platform. It helps teams track mentions of their brand across social platforms and respond to customers quickly and consistently.
Brand Mention Monitoring
Continuously track keywords and brand mentions on supported social platforms, including YouTube, X (Twitter), and TikTok, from one dashboard.
Auto-Responder
When your brand is mentioned, configurable auto-reply templates help your team respond promptly. Replies can be reviewed before they are posted.
DM Auto-Reply
Automatically acknowledge and route inbound direct messages with customizable reply rules, so no customer message goes unanswered.
About the Service
Mofang Overseas connects to your own social platform accounts through official platform APIs, with your explicit authorization. It collects public mentions and inbound messages related to the keywords you configure, presents them in a unified workspace, and assists your team in publishing replies under your control. The service is intended for business users managing their own brand presence.